Hotel H15 Luxury Palace

Kraków, Poland ul. Św. Jana 15
9.5 Excellent 1 151 Opinions
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ul. Św. Jana 15
Kraków, Poland

Airports
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Information

Hotel H15 Luxury Palace has a restaurant, fitness centre, a bar and garden in Kraków. An indoor swimming pool and a car rental service are available for guests. The accommodation offers a 24-hour front desk, a shuttle service, room service and free WiFi throughout the property.

The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Hotel H15 Luxury Palace all rooms have bed linen and towels.

The accommodation offers a buffet or à la carte breakfast.

The wellness area at Hotel H15 Luxury Palace is comprised of a hot tub and a sauna.

Popular points of interest near the hotel include St. Florian's Gate, Krakow Central Railway Station and Lost Souls Alley. The nearest airport is John Paul II International Kraków–Balice Airport, 17 km from Hotel H15 Luxury Palace.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
Gallery
Hotel H15 Luxury Palace
Rooms and availability
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Room type
Maximum persons
Room size
Facilities
Double Room Hotel H15 Luxury Palace Double Room Hotel H15 Luxury Palace
Double Room Hotel H15 Luxury Palace Double Room Hotel H15 Luxury Palace
2 26 m2 1

This double room has air conditioning, tea/coffee maker and bathrobe.

  • Garden view
  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Superior Hotel H15 Luxury Palace Superior Hotel H15 Luxury Palace
Superior Hotel H15 Luxury Palace Superior Hotel H15 Luxury Palace
2 33 m2 1

This double room features a tea/coffee maker, flat-screen TV and minibar.

  • Garden view
  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Deluxe  Hotel H15 Luxury Palace Deluxe  Hotel H15 Luxury Palace
Deluxe  Hotel H15 Luxury Palace Deluxe  Hotel H15 Luxury Palace
2 40 m2 1

This double room has a garden view, tea/coffee maker and satellite TV.

  • Garden view
  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Super Deluxe Hotel H15 Luxury Palace Super Deluxe Hotel H15 Luxury Palace
Super Deluxe Hotel H15 Luxury Palace Super Deluxe Hotel H15 Luxury Palace
2 45 m2 1

This double room features a seating area, air conditioning and tea/coffee maker.

  • Garden view
  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Suite Hotel H15 Luxury Palace Suite Hotel H15 Luxury Palace
Suite Hotel H15 Luxury Palace Suite Hotel H15 Luxury Palace
4 48 m2 1 1

This suite has a seating area, minibar and tea/coffee maker.

  • Garden view
  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Luxury Suite Hotel H15 Luxury Palace Luxury Suite Hotel H15 Luxury Palace
Luxury Suite Hotel H15 Luxury Palace Luxury Suite Hotel H15 Luxury Palace
4 75 m2 1 1

This apartment features a dining area, seating area and satellite TV.

  • Garden view
  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Royal Apartment Hotel H15 Luxury Palace Royal Apartment Hotel H15 Luxury Palace
Royal Apartment Hotel H15 Luxury Palace Royal Apartment Hotel H15 Luxury Palace
2 67 m2 1 1

This apartment has air conditioning, satellite TV and tea/coffee maker.

  • City view
  • Quiet street view
  • Air conditioning
  • Free gym access
Presidential Apartment Hotel H15 Luxury Palace Presidential Apartment Hotel H15 Luxury Palace
Presidential Apartment Hotel H15 Luxury Palace Presidential Apartment Hotel H15 Luxury Palace
2 72 m2 1 1

This apartment features a balcony, tea/coffee maker and bathrobe.

  • Garden view
  • Air conditioning
  • Balcony
  • Free gym access
Object reviews
9.5
Hotel H15 Luxury Palace
Rating: 9.5/10 - Excellent!
9.2 / 10 Value for money
9.6 / 10 Facilities
9.8 / 10 Location
9.6 / 10 Staff
9.7 / 10 Cleanliness
9.7 / 10 Comfort
10.00 / 10 - Fantastic!

"la camera, la spa è la colazione" - Michele


10.00 / 10 - Fantastic!

"ottima struttura , nel cuore di Cracovia , personale efficiente ed educato" - Luca


10.00 / 10 - Fantastic!

"Location bellissima in un edificio del 1461 sapientemente recuperato. Camera spaziosa, letto comodo ed extralarge e buona la dotazione di towels e pillows. Buona la colazione, anche se potrebbe essere..." - Gianluca


10.00 / 10 - Fantastic!

"Bellissima camera in una bellissima struttura nelle immediate vicinanze della piazza principale. Bagno ampio e confortevole. Buono il ristorante ed ottima la colazione. Staff molto cordiale" - Dario


10.00 / 10 - Fantastic!

"best hotel .." - Marharyta

10.00 / 10 - Fantastic!

"tout" - Marie


10.00 / 10 - Fantastic!

"La salle de sport, La piscine et le sauna sont un plus en hiver pour profiter de son séjour." - Pedro


10.00 / 10 - Fantastic!

"la chambre était simplement magnifique" - Brigitte


10.00 / 10 - Fantastic!

"L’emplacement juste parfait : au calme en plein centre historique" - Mathilde


10.00 / 10 - Fantastic!

"Emplacement idéal, gentillesse et professionnalisme du personnel, hôtel fabuleux" - Christelle

10.00 / 10 - Fantastic!

"Alles was perfect! Super mooi hotel, echte aanrader!" - Marta


10.00 / 10 - Fantastic!

"Prachtige, smaakvolle inrichting. Alles super schoon en netjes, personeel zeer klantvriendelijk." - Daphne


10.00 / 10 - Fantastic!

"kwaliteit en afwerking" - Philip


10.00 / 10 - Fantastic!

"Kamer" - Happybmw5rijder


10.00 / 10 - Fantastic!

"Fijne kamer met ruime badkamer, heerlijk ontbijt, zeer gastvrije staff, fijn zwembad en spa faciliteiten." - P.

10.00 / 10 - Fantastic!

"Sehr guter Service und tolles Hotel" - Anonymous


10.00 / 10 - Fantastic!

"alles" - Magdalena


10.00 / 10 - Fantastic!

"Sehr nettes Personal, alles wurde zu Gunsten der Gäste gemacht einfach Top, gerne wieder" - David


10.00 / 10 - Fantastic!

"alles!! einganz hervorragendes Hotel, hier passt wirklich alles. Die Zimmer sind top, die Lage auch … hier gibt es nichts auszusetzen" - Marcus


10.00 / 10 - Fantastic!

"Das gesamte Hotel ist wunderschön, die Einrichtung, das Personal, die Lage..jedes Detail war wirklich perfekt und hat unsere Erwartungen übertroffen." - Zeinab

10.00 / 10 - Fantastic!

"Flotte lokaler, perfekt beliggenhet, nydelige rom, strålende service i en vakker by til en god pris." - Thea


10.00 / 10 - Fantastic!

"Magisk sted, nydelig frokost som var frem til kl 11. Basseng og treningsrom var helt supert. Personale og service på hotellet var superbra." - Benedikte


10.00 / 10 - Fantastic!

"Ble tatt imot av meget høfelig personale. Veldig godt forklart hvordan spa fungerte og alt forsåvidt. Meget fornøyd." - Espen


10.00 / 10 - Fantastic!

"Supert hotell med topp service fra vi kom til vi reiste igjen. Utrolig god frokost." - Ole


9.00 / 10 - Excellent!

"nydelige rom, personellet var veldig bra og gikk en ekstra mil for oss." - Serigstad

10.00 / 10 - Fantastic!

"Fantastiskt fint hotell med utmärkt service. Fem stjärnor tveklöst." - Johanna


9.00 / 10 - Excellent!

"Läget är oslagbart, hotellet ligger i gamla stan nära till shopping, restauranger. Jag tyckte om att hotellet hade en fin pool, bubbelpool och bastu som var öppna att använda under dagar och kvällar..." - Carola


8.00 / 10 - Very good!

"bra läge, trevlig lobby och bra service." - Mia

10.00 / 10 - Fantastic!

"Espectacular, mejor imposible! un bello hotel ⭐️⭐️⭐️⭐️⭐️" - Wallis


10.00 / 10 - Fantastic!

"Instalaciones, ubicacion, atencion al cliente, comida, todo!" - Ernesto


10.00 / 10 - Fantastic!

"Ubicacion, instalaciones, calidad, atencion al cliente, comida... todo!" - Ernesto


8.00 / 10 - Very good!

"ubicación" - Dominic

10.00 / 10 - Fantastic!

"Все было великолепно !!! Чистота , обслуживание , расположение , все на высшем уровне !!!" - Olga


10.00 / 10 - Fantastic!

"Шикарный номер, отличный спа комплекс и дружелюбный персонал" - Anonymous


10.00 / 10 - Fantastic!

"Очень крутая зона СПА. Отличный номер, особенно понравилось открытие/закрытие штор кнопочкой у кровати)" - Dmytro


10.00 / 10 - Fantastic!

"Очень красивый и стильный интерьер! приветливый персонал, вкусная кухня. все очень понравилось!" - Khrystyna


10.00 / 10 - Fantastic!

"Понравилось абсолютно все с самого момента приезда. Когда я зашла в отель молодой человек забрал мой чемодан и меня зарегистрировали, также чемодан отнесли в номер. В номере была идеальная чистота..." - Katsiaryna

10.00 / 10 - Fantastic!

"zespół pracowników. styl,wykończenie wnętrz . )" - Anastasiia


10.00 / 10 - Fantastic!

"Fantastyczny hotel - idealna lokalizacja, na urokliwej, cichej uliczce, kilka kroków od rynku głównego. Pięknie zaprojektowany i urządzony. Cudowne połączenie przeszłości z nowoczesnością. Wspaniały ..." - Natalia


10.00 / 10 - Fantastic!

"obsługa, wystrój i czystość" - Katarzyna


10.00 / 10 - Fantastic!

"obsługa, położenie hotelu, budynek hotelu" - Marzenna


10.00 / 10 - Fantastic!

"Nowoczesność połączona z historią. Strefa SPA. Bardzo przyjazny, miły i oddany klientowi personel." - 10+

10.00 / 10 - Fantastic!

"vsetko" - Takácsová

10.00 / 10 - Fantastic!

"номер, фойе, персонал, сніданок, інтернет….. можу продовжувати :). але напишу однією фразою - тут все супер." - Roman


10.00 / 10 - Fantastic!

"супер" - Юрій

10.00 / 10 - Fantastic!

"Personál - asi nejpřátelštější co jsem kdy v hotelu zažil. Poloha perfektní, wellness krásné, snídaně vyborné. Opravdu jsme byli nadšeni! Když do Krakova, tak jedině do H15 hotelu!" - Michal


10.00 / 10 - Fantastic!

"Velice krásný hotel, hotel je snad ještě hezčí než na fotkách. Služby na perfektní úrovni, personál byl vždy ochotný a úsměvavý, na pokoji zdarma voda,kafe, čaj. Velmi krásný bazén, nemusí se ..." - Jana


10.00 / 10 - Fantastic!

"Čistota, vstřícnost personálu, luxus" - Taslerová


10.00 / 10 - Fantastic!

"Naprosto skvělá snídaně, perfektní personál. Ideální umístění v centru. Wellness otevřen bez nutnosti rezervace. Veškeré vybavení na úrovni. Byli jsme vemi spokojeni." - Marek


10.00 / 10 - Fantastic!

"Nádherný hotel pro romantický pobyt v Krakově. Pochvala pozornému personálu, který si opravdu váží hostů hotelu." - Dan

10.00 / 10 - Fantastic!

"Everything. They helped us when our puppy had an accident with new sheets etc. They always do everything to help. Awesome location and great breakfast" - Vmo


10.00 / 10 - Fantastic!

"The H15 Luxury Palace has exceed all expectations, I can’t say one negative word about this hotel! The room was out of this world, the staff are friendly, helpful and efficient, the building is ..." - Cally


10.00 / 10 - Fantastic!

"Central location. The staff is very friendly and accommodating. The hotel restaurant is excellent. The hotel management personally resolved an issue to our satisfaction." - Sean


10.00 / 10 - Fantastic!

"Delicious breakfast" - Piotr


10.00 / 10 - Fantastic!

"This was an outstanding hotel - possibly one of the best city centre hotels i have stayed in to date. Everything about the hotel was to the highest degree of perfection. absolutely stunning and ..." - Kemal

10.00 / 10 - Fantastic!

"Está muito bem localizado, muito confortável e todos os colaboradores foram muito profissionais e simpáticos, estando disponiveis sempre que solicitados. O pequeno almoço é fantástico, com muita ..." - Lima


10.00 / 10 - Fantastic!

"O hotel era fantástico! Lindíssimo e os colaboradores eram super atenciosos. Foi um dos melhores hóteis em que estive. A cama era super confortável e o quarto era enorme. A nível da localização, ..." - Diogo


7.00 / 10 - Good!

"Localização." - Ana

10.00 / 10 - Fantastic!

"Erinomainen aamiainen ja palvelu oli loistavaa." - Hannu


9.00 / 10 - Excellent!

"todella siisti hotelli. palvelu olo hyvää" - Ida

Important information

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs PLN 100 per day.

Animals

Pets are allowed. Charges may be applicable.

Children and beds

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 3 years old and over stay for 150 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform Hotel H15 Luxury Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of PLN 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please kindly note that from 16. January until 30. January 2023 the SPA area at H15 Luxury Palace will be temporarily closed for the annual maintenance. Caring for the comfort of your stay, we would like to recommend the SPA&Wellness offer options at our sister hotel – Unicus Palace*****. The hotel is just around the corner, at 28, Florianska St.
We apologize for the inconvenience and wish you a pleasant stay.

Polish, Italian, English Check in: from 15:00 to 00:00
Check-in and check-out times Check out: from 06:00 to 12:00
Facilities
General
  • Parking
  • Pets allowed
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Valet parking
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Invoices
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Swimming Pool
Common areas
  • Garden
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
Transport
  • Airport shuttle
  • Car hire
  • Shuttle service (additional charge)
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Daily housekeeping
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Activities
  • Hiking
  • Temporary art galleries
  • Walking tours
  • Bike tours
  • Tour or class about local culture
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules